ritzcarlton.comthe/ritz-carlton-bali People Interview with the Go Kondo, GM of The Ritz-Carlton Bali: Transforming Hotels into Luxury Icons “A hotel without people is just an empty framework - true luxury comes from the seamless integration of service and space” - Go Kondo. Early morning in Bali. From the lounge of The Ritz-Carlton, a breathtaking view unfolds - lush tropical gardens stretching to the horizon, where the ocean waves By Natalia Nova • 4 min read